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My First Demotion, and How it Steers Me Today

My First Demotion, and How it Steers Me Today

Jason Steed

Owner & CEO

My First Demotion, and How it Steers Me Today

Allow me to share what I’ve kept pretty much to myself for over 24 years: my first demotion. A year into my first job out of school, my boss invited me into his office for an annual performance review. He delivered a job title demotion from Associate Art Director to Production Designer. I didn’t see that coming. Or did I? Now, more than 24 years later, I’m realizing how powerful that demotion was in crafting my work ethic and daily intentions as an entrepreneur.

Navigating my First Ad Agency

Right out of school, I was hired by DSW, the largest ad agency in Utah. I very much enjoyed my time among so many creatives. I shared an office with another out-of-school Associate Art Director. She and I didn’t interact much, in fact I pretty much kept to myself as I designed Intel web pages using their highly-restrictive blue and orange color palette along with Helvetica Neue Bold Extended (with the bold checkbox checked). Yep, that was my one account, and that was my only allowed color/font combo.

Intel Inside 1997 art directing website
I loved watching over shoulders as the production team edited long strings of code to produce my visual end product. In fact, I spent a lot of time observing various teams working on video, print, media buying, and administration. I wanted to piece together the path that a project takes from idea to delivery.

I Felt Called Out

Following my annual review and job title demotion, I remember feeling called out, as though I had taken something from somebody, and now they wanted it back. I was embarrassed, upset, and confused, unsure of what to do next. I put in my 2-week notice and disappeared. I suppose I felt guilty for doing something falling short of what my job title specified. I can’t say, for certain, why my managers made the decision to change my role. I speculate that I wasn’t proactive enough with design guidance to the production team. I do feel, though, that I was doing what was asked of me. I wasn’t sure whom I was letting down, other than myself. I avoided much-needed guidance from peers and mentors.
“I felt called out, as though I had taken something from somebody, and now they wanted it back. I was embarrassed, upset, and confused, unsure of what to do next.”

A Job Demotion, or a Job Correction?

I’m not sure I was living up to my title as “Art Director” since I certainly wasn’t art directing anybody. in fact, I wasn’t even art directing myself. I was more of a process analyst, following projects along their production lines. My new title of Production Designer was certainly a better fit for my hands-on inclination. I was functioning very much as a technician, and I was feeling comfortable in that space. I guess I was just too proud to let somebody else point that out and assign it.

How my First Demotion Changed my Trajectory

Since that 1998 demotion interview, I’ve recommitted over and over again to better understand the positions I was hired to fill. For some reason, it’s been hugely important for me to understand why I’m valuable. Just as I took interest in the project lifespan assembly line, I’ve shown up with intention to be that important cog in the creative process. Moreover, if I felt my skills could bleed over into other parts of the creative chain (which has certainly been the case) then I would discuss those ambitions with the team and leadership.

Today’s Takeaways from a Long-ago Demotion

  • Exceed expectations
  • Show up for yourself and others
  • Seek mentors—they’re all around us
  • Recognize your important role in the creative assembly line
  • Plug yourself in to new places
  • Call yourself out before you get called out
  • Be the giver and the receiver in your job titles and roles
  • Take the time to understand why you’re valuable
  • Let daily intentions fuel lofty goals

A Springboard for Growing my Entrepreneurial Legs

This series of events was ultimately a blessing. Stepping out of a very large agency and into smaller design boutiques allowed me to become involved in many facets of projects—from client to concept to completion…then to customer..

Targa Holiday Watch Party

Targa Holiday Watch Party

Jason Steed

Owner & CEO

Targa Holiday Watch Party

The holiday season is upon us. Food, family, gifts, carols and TV! All the classics are on repeat in many households, but here at Targa we challenged ourselves to think of some deep cuts that you may have missed. A Christmas Story and Die Hard are great, but here are some lesser known holiday classics to freshen up the season’s lineup!
The Snowman

JASON | The Snowman

I was introduced to this 20-minute animated short in design class at BYU. Afterward, we students each shared something that stuck out in our minds. For me it’s the audio track—even in a film with no spoken words. Yes, there’s the powerful song sung by a youth soprano, but just as engaging are the ambient sounds throughout this entrancing film. Watch the short.

Taleen | Christmas With the Kranks + The Christmas Chronicles

Christmas with the Kranks puts a fun spin on the stress all parents feel during the holidays. You think you might escape it this year…but then the holiday spin begins. I love this movie because it reminds me that in the crazy traditions, the stressful shopping and schedules, there is joy in the small things. Christmas miracles are always possible and often result in the funnest new traditions. Watch the short.

Christmas Chronicles is a new tradition in our house. I think Christmas movies are one of the hardest to do well. Christmas Chronicles is an engaging and delightful movie and I LOVE Kurt Russel’s portrayal of Santa Clause. He really makes these movies fun. Watch the short.

Christmas with the Kranks
Nightmare Before Christmas

Maddie | The Holiday + The Nightmare Before Christmas

In the Gray household, The Nightmare Before Christmas is a staple. I actually hadn’t seen this movie until a few years ago. It’s one of my husband’s favorites, and he demands we watch it every Christmas (and Halloween.) I love the spooky Tim Burton vibes (Corpse Bride is one of my all-time favorites), so I’m always up for it! Watch the short.

If we’re talking the Rom-Com route, The Holiday is a go-to. I can take or leave the Jude Law/Cameron Diaz arc, but I live for Kate Winslet and Jack Black. I also recommend visiting (or revisiting) the Christmas episodes of Psych, Monk, and Brooklyn 99.
Watch the short.

 

Heather | Star Wars

For me it’s not Christmas break if we don’t watch these movies. For each Christmas that a Star Wars episode was in theaters, our whole family went on Christmas day after unwrapping gifts. Then we would go home and watch the previous releases on TV. I still love this tradition of the Christmas movie marathon. I need more Star Wars movies…
Watch the 1978 Christmas special.

Star Wars
Silent Night, Deadly Night

Rachel | Silent Night, Deadly Night

Halloween is too short and the holidays are so long! This film is perfect for a late night when your patience with family, Mariah Carey, and consumerism bottoms out. High body count, not kid friendly and the antithesis to sugary sweet holiday standards. It’s a campy 80’s horror classic filmed in Utah and it makes this grinch smile from ear to ear. Watch the TV trailer.

 

Tony | Muppet Christmas Carol +
“Twas the Episode Before Christmas”

I had always loved the muppets growing up, so when they came out with a Christmas movie, well, I had to see it. Even better, it was a classic retelling of the timeless story of the Christmas Carol.
Watch the short.

Another favorite is “Twas the Episode Before Christmas” of the TV show Moonlighting. There’s allegorical references to the actual Christmas story throughout, and at the end, Addison and Maddie break the “fourth wall” as they end with everyone singing, “The First Noel.” Watch the episode.

 

The Muppets Christmas Carol

Nineteen Years and a Credit Line

Nineteen Years and a Credit Line

Jason Steed

Owner & CEO

Nineteen Years and a Credit Line

After 19 years, our bank’s credit line has been one of my biggest business checkpoints. We entrepreneurs are all wired differently, and everybody has his or her own business compass. For all of us, the needle on that compass is constantly moving. So we have to focus on forward momentum. That momentum for me took the form of a small $20,000 business credit line that my dad cosigned with me on week one—19 years ago today.

Here are some of my thoughts on critical “checkpoints” for marketers and entrepreneurs.

Checkpoints in My Marketing Business

Though my small credit line provided some peace of mind, I was sure that I would never dip into that line. I felt I had accrued my share debt from “expensive” experiences with earlier businesses. As it turned out, I dipped into that credit line at least 150 times, even as recently as last year.

Here’s why those dips in our cashflow helped to steer my direction, decisions, and overall business philosophy:

Those little financial reality checks helped me to sync up my forward momentum with the needle on my compass. I realized over time that working harder didn’t boost revenues. My forward momentum had more to do with direction than speed. Chasing down the next paycheck required a lot less vision and strategy than chasing down the 5 or 6 paychecks after that. I forced myself to think in terms of becoming viable and relevant to our clients rather than simply racing through the current project.

More of My Checkpoints:

  • Transparency. Wow, this one is huge for business success. I’ve learned the importance of telling it how it is—to clients, partners, and employees. Being vulnerable has helped me to be more genuine. Opening up to input and criticism builds trust better than anything I’ve found.
  • It Has to Be Fun. Life is too short to slog along. Whenever I’d mutter, “After this hurdle, I’ll start enjoying things,” I would stop in my tracks and remind myself immediately of my vision statement. Don’t wish the hurdles away…they’re not going anywhere. Figure out how to “enjoy” the hurdles. Yes, it’s absolutely doable.
  • Investing in People. Aside from monetary investments, I’ve invested in great staff members, local chambers and associations, podcasts and perspectives, and overall advice from all types of sources.
  • Investing in Myself: I’ve learned how to check out from exhausting projects, long work hours, and laundry lists of tasks. Life balance is a lifelong pursuit, but there’s no better way to fill my creative well than to change my surroundings for a quick lunch walk, a guitar break, or involvement in community and church events.
  • Investing in Family: I’ve learned to be more present in the lives of Heather and our kids, my parents, and extended family. I cannot begin to tally the benefits that come from feeding my entrepreneurial spirit with the craziness of family events.

The needle doesn’t move when you’re standing still. But the needle has to move.

Therein lies the challenge and the opportunity—the goal is not to control the needle but rather to be able to see where it’s pointing, then to adapt to its ever-changing course. Our entrepreneurial compass won’t point us off course. There are plenty of distractions around us, and I’ve fallen prey to many of them—as I’m sure I will again and again.

What are your wake-up calls in business? How have you found your own checkpoints? Feel free to reach out to me for ideas on finding your own checkpoint as a marketer or entrepreneur.

Targa Media game board B2B marketing

The Songs that Bring us Joy

The Songs that Bring us Joy

Jason Steed

Owner & CEO

The Songs that Bring us Joy

Holiday traditions have indeed been a bit non-traditional this season. But as Elf taught us, “singing loud for all to hear” is a sure-fire way to make everything a little more cheerful—and it works with non-holiday songs too.

With that in mind, each member of the Targa team picked out five of the songs that are sure to bring us joy all year long—even with a pandemic raging, murder hornets on rampage, earthquakes rattling the dishes in the cabinets, wildfires ravaging forests, and well… whatever else we have to stomach. Take a look at our favorite songs and the reasons we love them—hopefully they can bring you a little joy along the way.

What are your favorites? We’re happy to consider them for our next power playlist.

Jason’s Picks

The Dance – Fleetwood Mac
Back in 1998 Huddleston Malone Design gave us designers an all-day team building exercise. At one point we were each gifted $100 bills and instructed to spend it all on ourselves within an hour. After a new pair of basketball shoes and some saltwater taffy, I was running out of time, with more money to spend. I spotted Fleetwood Mac’s 1997 The Dance CD to finish off my shopping spree and race back to the office. Well, 22 years later my iTunes tells me this is my most listened to album. I’m not surprised. Enjoy!

Products on the shelf

Paper in Fire – John Mellencamp
I know I should claim this as a high school favorite, but for some reason I overlooked John Mellencamp for too long. In 2016 I was sitting in Del Taco snarfing down a stuffed burrito when Paper in Fire caught my attention through fuzzy overhead speakers. I can’t even put my finger on why the song was so captivating (I’m even a self-proclaimed musical psychoanalyst). But since then I’ve reintroduced myself to several JCM tunes—especially this one.

Politik – Coldplay
My brother introduced me to Coldplay with a surprise CD, Coldplay’s A Rush of Blood to the Head. Not sure how he tagged me as a sure-to-be fan, but I love their styles for layering simple melody motifs to create new structures and moods. They’re very similar to U2 in that respect, yet they managed to find their own unique style. I couldn’t tell you what the song “Politik” is even about, but I stay captivated through the entire song.

No Need to Argue – The Cranberries
I gave little attention to this 3-minute song as the last song of the album, until one of my shuffled playlists brought it to the top. It’s such a simple arrangement—a soft Wurlitzer organ accompaniment—but it has such a poignant build and retreat. I saw The Cranberries at a small Salt Lake City club in 1993 before they were really anybody. I remember there was a rowdy opening band, and the mosh pit continued as the Cranberries took stage. Dolores didn’t know what to do about all the riffraff, and even asked the stage hands to gaff tape the mic stand to the stage so the front row fans wouldn’t keep pushing it around. But no doubt, a great concert!

Royal Station 4/16 – Melissa Etheridge
Melissa is one of only a few artists I’ve recently seen in concert. Rewind 30 years earlier when I was first introduced to her Brave and Crazy album while I was serving a church mission in Vienna, Austria. Melissa’s final song, Royal Station, demonstrates the perfect formula for an encore piece: It starts personal and direct, then the inescapable build of energy, and the improvised finale. Melissa keeps my attention through all 7 minutes with her pleading vocals, steel acoustic slides, and percussion that feels like a heavy but unstoppable train engine.

Taleen’s Picks

Ain’t It Fun – Paramore
I first heard Hayley Williams sing a live set when she was 16 years old. The power and control behind such a young voice just blew me away. I’ve been a fan ever since. I love this song, especially cuz it reminds me not to take life too seriously. Paramore is a great go-to alternative band in the Taleen Life Soundtrack.

Level of Concern – Twenty One Pilots
Played for me first by my eighteen-year-old son, this song has become a favorite of mine during quarantine. Way to make a love song out of a global pandemic, Twenty One Pilots!

The album artwork of the goo goo dolls album dizzy up the girl

September – Earth, Wind & Fire
This is a Taleen standard. You will find this song on almost ALL of my playlists no matter their theme. This song never fails to make me feel happy and energized. Who doesn’t need a little disco in their lives???

Dreams – Fleetwood Mac
You could call me an old soul when it comes to music. Raised by a musician father in the late 70’s, I can sing almost any song from the decade you play for me. Fleetwood Mac remains a favorite of mine. This song in particular has recently been finding new life as a TikTok track. You can create a whole world “vibe” with the right music, and I’m loving the content. #dreamsfleetwoodmac

Cruel Summer – Kari Kummer
I tend to be a purist when it comes to music. I am not often a fan of covers or remixes. This one however gets the Taleen stamp of approval. I really dig the darker vibe of this version, and if you haven’t watched Cobra Kai you really should!

Acoustic #3 – Goo Goo Dolls
To wrap up I leave you with my all time favorite track from my all time favorite band. If you get a chance to see them live I highly recommend the experience. Their catalog of music is always on repeat in my life. I love music and love the way it can carry us though all the moments in our life, good, bad and everything in between.

Maddie’s Picks

The Graveyard Near the House – The Airborne Toxic Event
Okay, Mikel Jollett is a writer. I knew that before his recent foray into memoir writing (check out Hollywood Park—I haven’t yet, but it’s probably great.) This this song demonstrates exactly what I love about The Airborne Toxic Event. They sing about love and religion and belonging—well-covered topics—but they do it in a totally new and fresh way. This is a song about love. Tell me you’ve heard any other love song like this one.

Loyalties Among Thieves – New Politics
New Politics have a great anthemic sound. Their best songs are the ones you can scream alone in a car or with hundreds of other people at a concert. Not to mention that they put on a great show live. This song is classic New Politics: catchy chorus and rebellion-centric lyrics.

the album artwork of the plain white ts album american nights

Better – OneRepublic
Ryan Tedder is a legend. Not only does he have OneRepublic, he’s written smash hits for dozens of other artists, Beyonce, Ed Sheeran, and Kelly Clarkson among them. That being said, this song resonates with me on an entirely different level. Having dealt with some bouts of anxiety and depression myself, “Better” is a testament to Ryan Tedder’s ability to capture what it is to be human and turn it into a total jam.

Stay – Plain White T’s
Anyone who knows me knows that I’ve got a Plain White T’s obsession. They were my first concert back in 2011 and my most recent concert about a year ago. The T’s have a classic sound that never gets old for me. Simple lyrics (often with some clever, catch-it-on-the-eighth-listen wordplay) and no over-the-top electronics. Just vocals, guitar, bass, and drums in 90% of their songs—Stay exemplifies the best of the T’s.

Body Parts – Plain White T’s
Okay, I wasn’t going to put any repeat artists, but how else would I demonstrate my love for the T’s? I figure it’s alright because lead singer Tom Higgenson takes a back seat to guitarist Tim Lopez for this one. This song has been important to me for a long time. I love the personification throughout, and the way it freshens up a cliché metaphor by turning to the literal. “My heart was talking to my head, saying ‘I’ve loved once, I’ll never love again.’” Good, clever writing.

Rachel’s Picks

All female voices this round, saving the gods of metal for another day…

Roads – Portishead
Roads by Portishead has been with me since junior high. Moody and self-indulgent, and I enjoy it every time I hear it.

Phenomena – The Yeah Yeah Yeahs
The Yeah Yeah Yeahs are pure rock n roll joy. All their albums are played on the regular at my house. Phenomena is up-beat and still pretty tough.

The album artwork of the Portishead album Dummy

The Sweetest Taboo – Sade
Sade is central because I just can’t stop listening to her. The band is amazing and it mellows me right out. The Sweetest Taboo is my favorite love song, at least, right now it is.

Heartbeats – The Knife
Heartbeats by The Knife is not my usual but it makes me happy. I remember hearing it at parties back when I would stay up all night on purpose.

How – The Cranberries
The Cranberries! Need I say more?

We’d love to hear about the songs that keep you going through the tough times, and dancing through the good times. Hopefully our carefully-curated playlist of favorites will help get you through 2021, and whatever it may bring!

I Don’t Need Multitaskers. I Hire Monotaskers.

I Don’t Need Multitaskers. I Hire Monotaskers.

Jason Steed

Owner & CEO

I Don’t Need Multitaskers. I Hire Monotaskers.

When it comes hiring a multitasker, I’ve changed my stance a full 180º. First of all, I’ve come to realize that multitasking is impossible. Our brains can’t actually process more than one thing at once in a useful and efficient manner. Some of our brains might be better at pivoting from one thought to another than those of us who don’t do well with distractions. But there’s something truly valuable to me and my business in employing brains that hone in on the task at hand.

I was interviewing my daughter this week to see if she would be a good fit for a company project. In a tongue-in-cheek way I asked her what kind of animal best describes her work ethic. She thought for a bit and suggested she’s a lot like a beaver. I said, “That’s great, beavers are dedicated workers and great at focusing on tasks at hand, much more so than something like a meerkat who seems to always be multitasking.” She wanted to rescind her answer, thinking that a multitasker seemed like a good attribute on a resume. I assured her I was looking for a mono-tasker, not a multitasker.

Multitasking vs. Monotasking

We may think of monotaskers or “single-taskers” as people who have a hard time shifting their mindsets to respond to a variety of projects and tasks. That challenge would describe somebody who is a “dweller” or has a myopic approach to problem solving. But in truth, dedicated attention is the precursor to original ideas. On the other hand, multitasking effectively reduces productivity by up to 40% according to Gloria Mark, a professor in the Department of Informatics at the University of California Irvine.

If you are bouncing between three different tasks, your mind will be divided between those tasks. So only a third of your brain-power will be geared toward each task. When the entirety of your attention is dedicated to one task, you will have the mental capacity to explore fresh new ideas instead of churning out the same tired results time after time.

Higher quality of work isn’t where the benefits of monotasking end, however. Far from it. According to PowerofPositivity.com, monotasking can improve many aspects of your life, not just your work. While improved productivity is directly related to work, single-tasking can also promote self-discipline (finally find the will power to stick to that low-carb diet you’ve been meaning to try,) increase your commitment to whatever you’re working on, and improve your attention span (focus longer when you sit down to read a book and unwind after work or when you’re slogging through one last project at 4 p.m. on Friday.) Monotasking can even make you happier.

Changing the Way we think about Multitasking

I compare single and multitaskers to different settings on a garden hose attachment. On the “shower” setting it can appear that we’re doing a better job of covering all the dead spots in a productive way. After all, we’re saturating a little of everything. But a closer look reveals that areas of the lawn are getting watered that didn’t actually need it. And those areas that need the water are not getting as much as needed. Turning the dial to “jet” gives us the ability to assess and apply the right amount of water to the right spots.

Products on the shelf

But there’s a deeper value to monotasking that I want to share. I call it “idea incubation.” I’ve seen first-hand the brilliant ideas come from my staff with their ability to focus on a task or challenge then question, deconstruct, and challenge the obvious answers. Great ideas come about through various means. Sometimes we have to shift gears to let the original ideas fester for a while. The ability to monotask means the ability to remove our attention fully from a task and return to it later. I’m convinced that cognitive removal makes the creative magic happen. It’s hard to pinpoint why this works, but I’ve seen the positive results of idea incubation time and time again. It’s a powerful asset to creative problem solving.

Are you a multitasker or a monotasker? Can you switch?

Yes, you can absolutely hone your mono-tasking abilities. If you consider yourself a multitasker, there are a few easy steps to reframe your brain to be less scattered. Here are a few ideas that I’ve seen to be effective for many people:

No-distraction time blocks
Mute digital alerts for a set amount of time (say, 15 minutes) for tasks that deserve your focused attention. This includes email inbox audio and visual alerts. Step away, or quit your email application. It will be okay, I promise!

Set mini-milestones
Define what it is that you want to accomplish with a given task. This objective can be reduced to its simplest form, such as: Fill half of a blank page with sketched ideas. or: Write 5 sentences that define a product’s benefit. or: Separate out the tools required for a creative project. For example: Commit to ignore copyediting while you sketch visual concepts. or: Develop your phase 1 logo ideas on paper, or only using a black and white palette. I’m certain that these bite-sized tasks will help you hone the focused advantages that your brain is absolutely capable of.

In short, monotasking is sustainable and promotes curiosity in a variety of projects. Our team stays agile and adapts well to new creative challenges every day. I’ve modified my job descriptions to say “I’m looking for a team player who’s a strong monotasker.”